Customer reviews at 5 Star Auto Plaza MO
We’re in the business of making friends and making a difference.
We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at 5 Star Auto Plaza. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.
Dena Mebruer
9/12/2026
9/12/2026
My experience was exactly the way I would like big sales loss to be. We immediately sat down and got right to the credit application to see where I stood then it went to application department then they had several cars that I could realistically start rebuilding my car buying credit. Very little down on the lease, sales taxes and plates were included in my bi weekly payments. So I don't have to worry about having a lump sum to get in the road. The final perc to the lease is I can trade up every 18 months. The staff is very friendly and knowledgeable.
Thank you Sseri and team 5 start!
Jayden Bryant
9/12/2026
9/12/2026
Amazing customer service came in thinking i wasnt leaving with a car Ssie helped me leave very satisfied thank you guys so much!
Emily Fox
9/11/2026
9/11/2026
We had a wonderful experience at 5 Star Auto Plaza! Rich was our salesman, and he made the entire process easy and enjoyable. He was friendly, helpful, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions and made sure we felt comfortable with our purchase. We truly appreciate how great Rich was to work with and would definitely recommend him and 5 Star Auto Plaza to anyone looking for a vehicle!
Cee
9/8/2026
9/8/2026
The team at 5 Star Auto helped me get my first car. They were patient, knowledgeable and I never felt like they were trying to get over on me as a woman buying a car.
Eric T
9/11/2026
9/11/2026
⭐⭐⭐⭐⭐
Absolutely outstanding experience at 5 Star Auto Center!
I honestly don’t know how Robin managed to make buying a vehicle feel this easy — but somehow, they did! 😂 From the moment I walked in, Robin was friendly, helpful, knowledgeable, and actually listened to what I wanted instead of making me feel like I was being “sold” something.
The whole experience was smooth, straightforward, and — dare I say it — actually enjoyable! That’s not something you hear very often when talking about buying a car. 🚗
Robin went above and beyond to make sure I was comfortable and satisfied, and I left feeling like I was treated like a customer rather than just another sale.
If you’re looking for a vehicle, ask for Robin. Seriously. Five stars doesn’t quite seem like enough. ⭐⭐⭐⭐⭐⭐
Extremely satisfied, very happy, and absolutely would recommend 5 Star Auto Center and Robin to anyone looking for a great car-buying experience!
Aisha DeClue
9/6/2026
9/6/2026
⭐⭐⭐⭐⭐
I bought my car from Five Star Auto Plaza on Wednesday, and I have to give a special shoutout to Ms. Robin! The whole process was fairly smooth, especially considering how busy they were that day. The phones were ringing, customers needed help, and Ms. Robin was answering calls, helping me, and basically keeping the whole place running!
I’m not going to lie—at first she came across a little cold, and I wasn’t quite sure what to expect. 😂 But once we got going, I quickly realized that Ms. Robin GETS IT DONE! She knows her job, handles business, and makes sure you’re taken care of.
By the time everything was said and done, we were in there singing our 2000s songs, laughing, and having a genuinely good time. 😂🎶 What really stood out to me was that she even called me afterward to follow up and make sure everything was going well. That meant a lot because customer service shouldn’t stop the second you drive off the lot.
Overall, I had a great experience, and I will DEFINITELY be recommending people to Five Star Auto Plaza. When you go, ask for Ms. Robin and tell her I sent you! She might be all business at first, but trust me—she’s going to get you together! 😂❤️🚗
10/10 experience. Thank you, Ms. Robin!
Schmira Culpepper
9/2/2026
9/2/2026
Marquise, is the man! I came in by lift leaving driving a 2020 Jeep Cherokee. He's your man if he can't get it done nobody can 💯
Isaiah Echols
8/31/2026
8/31/2026
Robin Ayer’s, Finance Specialist did an amazing job helping me get a vehicle. She never left my side during the process!!!


